Endeavor for High Quality
Consistency, Precision, and Excellence in every detail.
Our commitment to ISO 9001:2000 standards drives our success.
Our Quality Philosophy
At Tong Lay Doo, quality is not just a department; it is a mindset that permeates our entire organization. The Quality Assurance System applies to all activities within our company and has been meticulously developed in accordance with ISO 9001:2015 standards.
Our system is fully documented, structured, and transparent, ensuring that every product leaving our facility meets the rigorous demands of the global market.
ISO 9001:2000
Certified Standard
100%
Traceability
Staff
Total Involvement
Growth
Customer Driven
The Quality Policy
Customer Satisfaction
Our primary goal is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of our customers. Your success is our success.
Total Responsibility
Achievement of our quality policy involves all of our staff. Every team member is individually responsible for the quality of their work, ensuring a culture of excellence from the ground up.
Specific Requirements
We don't just follow standards; we follow your standards. Specific customer requirements are identified and integrated into our workflow to ensure the satisfaction of all unique needs.
Execution & Compliance
Customer satisfaction and quality are achieved by strict operation in accordance with our documented quality system. From raw material inspection to final product delivery, every step is monitored.
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Requirement Identification: We rigorously analyze specific customer needs before production begins.
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Process Control: Standardized procedures ensure consistency across all manufacturing stages.
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Continuous Improvement: We constantly review our objectives to maintain profitable growth and service excellence.
Experience the TLD Quality Difference
Looking for a partner who values quality as much as you do? Contact Tong Lay Doo today to discuss your specific requirements.
Contact us